Refund policy
Our products are sold and fulfilled through Amazon. All purchases, returns, exchanges, and refunds are handled directly by Amazon under the Amazon Returns & Refunds Policy.
To return or exchange an item, sign in to your Amazon account, open Your Orders, select the order, and choose "Return or replace items." Most items can be returned within 30 days of delivery.
Refunds are issued to your original Amazon payment method once the return is received and processed, typically within 3-5 business days.
If you have any questions about an order, email us at support@tenduuactive.com and our team will be happy to help.